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Head of operations for consultancy & services

Edinburgh
The University of Edinburgh
Head of operations
Posted: 22h ago
Offer description

Head of Operations for Consultancy & Services

2 days ago Be among the first 25 applicants

Job Description

Head of Operations for Consultancy & Services

(£59,301 - £75,114)


The Opportunity

Edinburgh Innovations Ltd is a wholly-owned subsidiary company of the University of Edinburgh, responsible for pre-award research support services, management of technology transfer activities, consultancy services, company formation, and company incubation facilities. We are committed to facilitating the University’s research, knowledge and expertise to make impactful contributions to society and the economy.


The Role

EI provides comprehensive support to all University staff considering undertaking consultancy and service work. We are responsible for facilitating the costing, drafting, reviewing, negotiating and signing of Consultancy and Service contracts and all related documents in-line with university policy and procedures.

The Head of Operations for Consultancy & Services is a new role within the Consultancy Directorate. This is a key appointment to support the business accelerate its next phase of growth. The role reports into the Director of Consultancy and will operate with the directive to enhance our service offering to our internal and external customers. The role requires an individual who is comfortable with financial management, process and system optimisation, project management but most importantly a people focused work ethic and communication style.

The role will also sit as part of EI’s Operations Leadership Team.


Your What You'll Do

* Lead and Inspire: Be a driving force on our Consultancy and Operations Leadership Teams, championing our strategic objectives across Edinburgh Innovations.
* Drive Consultancy Excellence: Oversee the operational transition to a centralised consultancy function, ensuring strategic alignment and delivering technical leadership and expert advice.
* Fuel Growth: With the Director, establish operational structures, such as CRM processes, finance, and communications that support new areas of income and growth.
* Innovate Income Streams: Work collaboratively to introduce new income avenues, including expert witness services, professional consultancy, and shared service offerings.
* Engage and Collaborate: Lead the Consultancy Community of Practice and cultivate partnerships with internal and external networks.


Your Skills And Attributes For Success

* Educated to degree standard in a relevant discipline or 5 years demonstrable experience in a similar role at a managerial or expert level.
* Proven track record of sales and successfully driving income growth
* Experience in demonstrating financial acumen pricing models and CRM system improvements
* Expertise in implementing a strategy and associated stakeholder engagement
* Experience of continuous improvement in performance and service
* Experience working within industry and HEI environments
* Competency in presenting complex information in a clear and concise manner
* Highly motivated, proactive, organised and efficient with significant attention to detail
* Ability to work in a team to deliver on team targets
* Excellent influencing skills and ability to successfully network with both academia and industry


Benefits and How to Apply

* An exciting, positive, creative, challenging and rewarding place to work
* A competitive reward package with reviews based on performance
* A generous 40 days of combined annual leave and public holidays entitlement
* A competitive work package including defined contribution pension scheme (currently 4.5% employee and 14.5% employer contribution rates), family friendly initiatives, flexible working and much more
* Support to nurture your talent and reward success

Please ensure you include a CV and supporting statement in your application.

Please contact Edinburgh Innovations HR for informal enquiries at hr@ei.ed.ac.uk.

Closing date for applications is Sunday 28th September at 11.59pm. Interviews are likely to be conducted in the weeks coming 6th or 13th October. If invited for interview you will be required to evidence your right to work in the UK.

About Us: At Edinburgh Innovations, we help commercial organisations to build innovative ideas using the right technologies, expertise and facilities at the University. For students and staff, we lead the University’s activities in industry engagement and business development, enterprise support and the identification, management and commercialisation of University intellectual property.

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