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Business services co-ordinator

Church Stretton
National Trust
Service
Posted: 1 December
Offer description

Summary

**Important notice**

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

If you’re brilliant at organisation and creating order, and you love working with people, upholding high standards in service and presentation, then this could be the role for you.

We’re looking for a Business Services Co-ordinator to join us at Carding Mill Valley. This role is a key member of the property team with regular duty management shifts during the week and at least one weekend a month.

You'll need to work some weekends and bank holidays, to work outside sometimes, and to support and sometimes travel to other National Trust sites.

What it's like to work here

Covering as much as 2,000 hectares of heather-covered hills with stunning views of the Shropshire Hills Area of Outstanding Natural Beauty and the Welsh hills, this is a working common and is an important place for wildlife, geology and archaeology. There are paths for walking, cycling and horse riding, you can even drive to the top of the hill to take in the views. In Carding Mill Valley there are excellent visitor facilities including a tea-room and car parking.

What you'll be doing

This is a very busy place, there’s a lot going on and you’ll find that no two days are the same.

Generally, you’ll be supporting day-to-day operations, and being the first person that people see when they come into the office. Your advice and experience will be sought after by others beyond the office team.

You'll be a champion of best practice when it comes to business support, and will confidently challenge the status quo when you think there’s a better way of doing something.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

1. skilled at customer service and stakeholder support skills
2. able to communicate and collaborate effectively
3. experienced at maintaining records or managing information systems
4. well organised and able to prioritise workload
5. skilled at administration
Criteria for all other applicants:
6. experienced in giving business support, along with responsibility for facilities or office supervision
7. good at communicating, both in writing and speaking
8. able to work as part of a team, but also on your own initiative
9. flexible and focused on people
10. happy to multi-task and manage your own priorities and workload

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

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