Overview
As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don\'t delay apply today!
Responsibilities
* Proven ability to deliver high levels of customer satisfaction through effective management and leadership
* Experience in coaching, training, and developing colleagues in the moment
* Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience)
* Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes
* Bring your own set of tools and put them to great use in a busy, well-equipped workshop
* Experience of maintaining compliance with Health & Safety standards
* Excellent verbal and written communication skills
* IT proficient, with the ability and willingness to learn in-house systems
* Strong organisational and time management skills
* Full, valid driving licence
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