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Client:
William Hill
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d9a11b89e249
Job Views:
9
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
People don’t just come here to place bets; they come for the experience. You will be at the heart of it all. Careers in our shops are about more than just taking bets. Our colleagues are the backbone of our business, and working in retail at William Hill is about putting our customers first, getting to know them, and engaging with the communities we serve. If you’re a people person, you’ll love working here. We provide support, training, and encouragement to help you build a career that raises your game, with incentives to keep you motivated. By investing in you, we raise our game.
You will be responsible for:
* Welcoming customers warmly
* Processing bets and assisting with customer queries
* Demonstrating how to use betting terminals
* Building relationships and providing excellent customer service
* Championing safer gambling at all times
* Supporting managers with shop displays and opening/closing activities
Working Patterns:
* Shops operate between 8am-10pm, Monday to Sunday
* Shifts are on a rota basis, including evenings and weekends
What's in it for you?
* Full and part-time hours available
* Annual pay review and performance bonus
* 28 days holiday annually (pro rata)
* Paid birthday day off
* Subsidised travel (for roles in London)
* Pension plan with 4% matching
* Discounts on shopping, cinemas, holidays
* Career development and training opportunities
What do you need to be successful?
* Age 18+ (legal requirement)
* Passion for delivering great customer service
* Strong interpersonal and empathy skills
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