£25,396.80 Per Annum / £12.21 Per Hour, 40 Hours per week
We are looking for a friendly, passionate, and energetic Receptionist to join our team.
First impressions are everything, and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities, and the local area. Anything to help make the guests' visit more special.
You will be the face of our hotel, not just to guests staying on the property but also to those visiting to use our restaurants, bars, and meeting rooms.
You must have a natural hospitality charm and a passion for service.
Ideally, you will have experience working within a branded hotel environment, but this isn't essential, and full training will be provided.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days, offering great flexibility. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at the interview.
If you are interested in career training, we offer nationally recognized apprenticeships alongside our detailed brand training. You can view the most popular courses on our careers pages.
In addition to competitive pay, we offer:
* Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
* Discounted stays for friends and family.
* 50% discount when dining in our restaurants and bars.
* Free meals while on duty.
* Access to high-street discounts on various shops and experiences.
* Up to 40% savings on bikes with our Cycle To Work Scheme.
* Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing:
* A calendar of wellness activities, including healthy lunches, wellbeing walks, and pay day treats.
* Access to our Employee Assistance Programme, offering free confidential advice 24/7 for you and your family.
* Healthcare Cash Plan options from just £5 per month.
Supporting your career growth in hospitality:
* Fully funded apprenticeship programmes.
* Internal development programmes to support your growth within the role.
* Monthly and annual team member service awards to recognize your achievements.
We are an equal opportunities employer and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
We operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious development plans for 2025 and beyond.
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