Job overview
*Previous applicants within the last 12 months need not apply
Advert for NEPTS Patient Transport Driver:
We are looking for motivated and experienced Ambulance Drivers to join the Non-Emergency Patient Transport Service (NEPTS) at Barts Health.
Our NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to North East London NHS Trust locations. Transport is also provided for patients going home from a North East London NHS Trust locations to a booked address stated by the ward or clinic anywhere in the mainland UK.
2 Years driving experience and full manual UK driving license required
Main duties of the job
The NEPTS Ambulance Driver performs a key role in providing a safe transport service for patients requiring transport to and from the Trust’s hospitals ensuring that all patients are transported in a timely manner in comfort and with minimal stress. The Ambulance Driver’s main duties includes transferring patients to and from their vehicle using a variety of equipment based on the patient’s mobility needs (including wheelchairs, carry chairs, stair climbers or stretchers) and ensuring that their vehicles are maintained in a clean and tidy manner, reporting immediately any defects or accidents. The Ambulance Drivers are also responsible for conducting dynamic risk assessments of patients and/or their environment before they are transported in non-emergency situations.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
This post is permanent post.
Person specification
Qualifications
Essential criteria
1. Educated to GCSE English and Maths. Or educated to NVQ level 3
2. Previous experience of working in a healthcare setting.
3. Manual UK Driving License
4. 2 years’ driving experience experience
5. Clean driving licence - zero points or driving convictions
Desirable criteria
6. Advanced driving qualifications
7. First aid or similar experience
Experience
Essential criteria
8. Experience of working in a healthcare setting.
9. Experience of dealing with the elderly/infirm individuals with health conditions or mobilities issues
10. Experience in Patient Transport Service or similar.
11. Understanding importance of following procedures in role.
12. Understanding of data confidentiality.
13. Experience in reporting incidents and near misses
14. Ability to recognise when to share pertinent information.
Skills
Essential criteria
15. Able to use own initiative.
16. Responds positively to changing workloads.
17. Ability to recognise and respond to risk.
18. Good interpersonal skills.
19. Ability to work as a part of a wider team.
20. Ability to communicate clearly
21. Decisive problem-solving ability
22. Ability to plan economical routes.
23. Ability to map-read and/or use satellite navigation
Desirable criteria
24. Able to work under pressure
25. Work within team framework
Knowledge
Essential criteria
26. Understanding of diversity and inclusion
27. Understanding of Trust Values and expected behaviors.
28. Ability to prioritize workload, work under pressure and deliver results.
29. Adaptability, flexibility and ability to copy with uncertainty and change
30. Adaptability and flexibility in changing environments
31. Professional, calm and reassuring manner
32. Ability to apply “customer care” skills.
Desirable criteria
33. Willingness to undertake training and continuous learning
34. Work towards improving quality of service
35. Work to deliver agreed objectives
Personality
Essential criteria
36. Good interpersonal skills
37. Good communication skills
38. Able to work on own initiative
39. Dependable
40. Able to work under pressure
41. Be sympathetic to the needs of patients
42. Able to work within team framework
43. Honest/trustworthy - Selfdisciplined - Flexibility - Adaptability (resourceful) - Approachable - Fair/courteous - Empathetic - Tactful/discreet
Desirable criteria
44. Sense of humor