ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Max&Co / Weekend Sales Assistant (Full Time) – Harrods CORE RESPONSIBILITIES Customer Service: · Welcome and help customers, providing an excellent in-store experience at all times. · Demonstrate brand and product knowledge, based on the training program provided, as well as keeping up to date with the luxury environment and competitors. · Proactively deliver the brand's selling ceremony, maximising sales opportunities to achieve Store sales target and KPIs. · Actively builds client confidence by creating an engaging interactive experience · Gain new clients, meet conversion goals and continue to service existing clients REQUIRED SKILLS/EDUCATION · Minimum 1-3 years of Retail/Customer service experience. · RTW product experience in luxury or high-end retail is strongly preferred · Strong interpersonal, organisational, and communication skills · Able to work independently as well as collaboratively · Proficient computer skills · Passion for human relations and sales · Problem-solving, curiosity and interest in luxury/fashion, art and design