Experienced Sales Process Manager needed to lead quoting, order processing and production scheduling for a growing manufacturer. Sales Process Manager – Aylesford Salary: Highly competitive Permanent Role About the Opportunity Our client, a well-established manufacturing business, is seeking an experienced Sales Process Manager to oversee the full cradle-to-grave commercial cycle. This is a pivotal role within a fast-paced internal sales office, ensuring enquiries become accurate quotations and orders flow smoothly into production. Why join our client? You’ll play a key part in improving processes, enhancing customer experience, and supporting a dedicated team. This role offers variety, responsibility, and the chance to make a meaningful operational impact. What you’ll be doing • Managing estimating, order processing and production scheduling • Ensuring quotations are accurate, commercially aligned, and completed within expectations • Liaising with customers, internal sales teams and area managers • Recording key information in ERP and CRM systems • Delivering essential administrative tasks such as invoicing and order progression • Ensuring all orders meet required standards and deadlines • Scheduling customer orders and communicating with production teams • Escalating urgent orders and updating all relevant logs • Meeting KPIs and reporting to management • Supporting wider departments when needed • Guiding team members and driving continuous process improvement • Ensuring compliance with ISO9001 procedures What we’re looking for • 2–5 years’ experience in a commercial admin or management role • Strong leadership and workflow coordination skills • Commercial understanding of the construction terms of the contract • Excellent communication, bridging technical and sales teams • Proven customer service excellence • Strong IT abilities, especially in Excel • ERP and CRM experience • High accuracy, pace, and ability to prioritise • Professional, detail-focused mindset • Transferable industry experience (HVAC beneficial but not essential) Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we ask that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on Facebook, Instagram, Twitter, or LinkedIn