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Senior claims account manager

Chelmsford
The Recruiter
Account manager
Posted: 12 February
Offer description

We are looking to recruit an experienced Claims Specialist for this established MGAResponsibilities include:Case Management: Efficiently handle a designated caseload of insurance claims (property, liability,PI/D&O) from first notification through to closure.• Review and assess each insurance claim in-line with client philosophies with a focus on more complexclaims.• Liaise and assist brokers and insurers throughout the claims process, offering guidance and support.• Collaborate with Underwriters on coverage issues, renewals and claims queries.• Assess claims validity and coverage in accordance with policy terms.• Maintain accurate records and update claims management systems.• Provide regular updates to stakeholders and escalate complex cases when necessary.• Ensure claims are processed in a timely manner in accordance with KPI's• Provide comprehensive verbal and written advice on all aspects of Policy Wording in relation to coverand claims.• Provide advice to policy holders on their claims and the best method of settlement where appropriate• Obtain relevant documentation for the assessment of the claim including photographs, third partyreports, receipts/proof of purchase etc.• Ensure all recovery aspects of claims are monitored and amounts due are obtained where necessary• Highlight potentially fraudulent claims to the Claims Supervisor and third parties as appropriate• Liaise with policyholders, clients, insurers, loss adjusters and other relevant parties to ensure goodrelationships are maintained.• Settling claims and advising policyholders of the outcome.• Ensure company records are maintained (using Pro-Claim or other IT platform as provided) on all claims.• Ensure system Tasks are completed in a timely manner.• Ensure Compliance with FCA regulations and internal policies.• Support the Claims Manager with reporting and analysis.• Work proactively within a team, share knowledge, and contribute to continuous process improvementinitiatives.• Undertaking any other related duties as may be reasonably required.This position offers a reflective salary and benefits package.Hybrid workingGenuine career opportunitiesIf you feel you have the relevant experience within the Claims environment then please submit your CV for consideration.The Recruiter Insurance Specialists are acting as a Recruitment Agency

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