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Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you!
Our Cinema Experience Managers drive our day-to-day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience.
In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business. That's how you'll make movies better.
What you’ll bring:
* A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver. Where better to collaborate, step up, and make the magic happen than with people who share your passion?
* Being always prepared to go the extra mile for your colleagues and our guests, and seeking innovative solutions when you see a need or a gap.
* A proactive, can-do attitude to learn as you go and enjoy every minute (even the hard ones).
* You appreciate the things that make people different from you and understand that there is always more to learn.
* Trust and respect. Diversity and equity are our strengths, inclusion is our superpower. So be yourself, work hard, and help everyone else do the same.
* You understand that the cinema industry is flexible, with some weeks featuring big blockbusters and others smaller releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night. You’ll have a safe way to get to and from work.
What we’ll bring:
* An environment where you can revel in your passion. Feel free to talk about it to guests, post about it, or even sing about it if you want to.
* A team full of movie fans just like you, dedicated to delivering an awe-inspiring experience for our guests. Every colleague plays a part in creating the best big-screen experience.
* We actively create a safe space for people to be themselves. And we believe the true magic of cinema is about more than movies; it's about you.
* We'll treat you with the same respect and care as our guests. There is a warm welcome for everyone here, and we love to share the magic around.
* We'll help you navigate and build a long-term career or learn skills for the next stage of your journey. Share your goals with us, and we will do our best to support you.
* Personalized development and performance plans to help you achieve your goals, with the training and support needed to reach each milestone and create the magic our guests love.
* An inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs.
* Unlimited free cinema tickets for you, plus 12 friends and family tickets every three months.
* 40% discount on our food and drinks, including in-cinema Costa Coffee stores.
* Free access to our confidential Employee Assistance Programme, offering advice and support on finance, health, and mental wellbeing.
* The opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme.
* Excellent career development opportunities across our cinemas and support offices.
* An easy-to-use app for booking holidays and requesting days off, supporting flexible working.
* 5.6 weeks holiday, including bank holidays.
* Monthly rewards and recognition schemes.
At ODEON Cinemas Group, everyone is welcome. We make movies better by embracing our differences and diverse ways of thinking, all driven by our passion for cinema to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognize that everyone brings something special to our team.
From the moment you apply, Diversity, Equity, and Inclusion are embedded into all parts of the colleague journey. We welcome individuals from all backgrounds. We select colleagues based on merit and their passion for the role.
We are proud to partner with 'ReciteMe' to offer accessible tools to support your job application. Simply click on 'Accessibility Tools' at the top of the job advert screen. If you require additional help, whether with your application or adjustments to our recruitment process, please email [emailprotected]. We will be happy to assist you.
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