Business Operations Administrator Location: Sheffield Are you organised, detail-oriented, and looking for an office-based role where you can make a real impact? Engage is a technology-driven field services provider, part of Marston Holdings Limited. We have an exciting opportunity for a Business Operations Administrator to join our dynamic team and help keep our field operations running smoothly. As a Business Operations Administrator, you will play a key role in supporting our day-to-day operations, ensuring our field teams are fully equipped and our service runs efficiently. This is a fast-paced and varied position where no two days are the same. This is a full-time, permanent position based in our Sheffield office. What you will be doing: Supporting team against KPIs Carrying out tasks required to facilitate our service offerings Communicating with clients and stakeholders via email and telephony Providing support for field agents on the day or in advance of visits Liaising with 3rd party contacts and book/cancel resource Carrying out quality checks on accounts visited by the field team Assisting office administration tasks/requirements Packaging new field agent kits for postage What we are looking for: Strong organisational skills and attention to detail Excellent communication skills, both written and verbal Ability to manage multiple tasks in a fast-paced environment A proactive and team-oriented approach Confidence in handling a variety of queries What you will get in return: Competitive Annual Leave Ongoing Learning and Development Full-time, 37.5 hours per week Health Cash Plan to support your well-being. Pension Scheme to help you save for the future. Exclusive Staff Benefits: Discounts on shopping, travel, dining, and health & wellness services. Enhanced Maternity & Paternity Package (subject to eligibility criteria). If this sounds like the job for you, please apply A bit about us: Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. INDLP