Job Description
Service Guide (Accrington Contact Centre, Accrington, United Kingdom)Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE. Why not use your skills to make a difference and join our Home Connections Team in Accrington.
You’ll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill. You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency.
Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.What’s in it for you? A great starting salary of £26,968.00Huge discounts of EE & BT products including your Mobile and Broadband &ndash...