Are you an organized friendly professional individual looking to make a real impact in primary care?
We are currently looking for reception staff to provide vital cover across both our primary care and primary care network sites.
You would be the first point of contact for patients and visitors, working in a dynamic, fast paced healthcare enviroment.
We are happy to consider applications from candidates who are interested in either full or part time employment.
Core hours are between 08:00 am and 08:00pm Monday - Friday. Candidates will be required to work across 2 or 3 of our sites.
Main duties of the job
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others.To act as the first point of contact for patients contacting the practice/hub and to portray the practice in the highest possible professional basis.To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.
About us
We are a large busy teaching practice looking after nearly 25,000 patients across three sites. We use S1 clinical system. We also support the PCN hub situated behind Collingwood Surgery.
Job responsibilities
For full details of the job description please see the attached document but the role will involve:
Being the first point of contact for patients and visitors whether this be in person or by telephone. Booking of appointments, and processing medication and dealing with documentation received into the practice.
Undertaking a variety of administrative duties to assist in the smooth running of the practice
Person Specification
Experience
* Experience of dealing with members of the public
* Experience of working with an administrative role
* Experience of working in a primary care setting
* Experience of working with System 1 clinical system
Qualifications
* GCSE Mathematics and English - grade A - C
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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