Vacancy No 5471 Vacancy Title SALES OFFICE MANAGER – CIVIL ENGINEERING & INFASTRUCTURE PRODUCTS Vacancy Description As a leading Specialist Construction Products Recruiter, SRS Recruitment Solutions are instructed on a Sole Agency basis by a leading Manufacturer of Civil Engineering and Infrastructure Products who due to continued success in the UK are seeking to recruit a SALES OFFICE MANAGER for their operation in NUNEATON. This pivotal role involves leading and developing the internal sales operations, ensuring outstanding customer service, efficient processes, and seamless collaboration with the external sales team. This position is ideal for a motivated and organised leader with a strong background in internal sales or customer service management, who thrives on coaching teams, streamlining operations, and building strong relationships with customers and suppliers. Main Responsibilities of the Sales Office Manager Lead, manage, and develop the internal sales team, fostering a collaborative and high-performance culture. Set objectives, monitor performance, and provide regular coaching, feedback, and training. Oversee daily customer enquiries, quotations, and order processing to ensure accuracy, efficiency, and professionalism. Work closely with the external sales team to deliver seamless customer support and develop key accounts. Support complex orders, liaising with suppliers to resolve challenges and m...