Location: Chelmsford City FC Salerno Way, Chelmsford
Office Based: On-site
Hours: Monday Friday (08:30 17:00)
Including match days (Saturday and Mid-week evenings on games)
Weekday flexibility to accommodate match days
About the Role:
An Operations Assistant plays a key supporting role in ensuring the smooth running of daily office and business operations for Chelmsford City Football Club. The purpose of the role is to provide efficient administrative and operational support to the wider team, helping with tasks such as pre- & post-match liaison with clubs, data entry, scheduling, communications, and general coordination of events on match day and in the clubhouse. By handling routine processes and assisting colleagues across departments, the role helps maintain organisation, efficiency, and accuracy in day-to-day activities, while also offering an entry point for developing skills and progressing within the business. Supporting the efficient running of match day operations will be a key part of the role.
Responsibilities:
This is a hands-on, detail-oriented role that requires excellent organisational skills, a proactive attitude, and the ability to work under pressure in a fast-paced sporting environment.
While the club may occasionally ask you to take on additional roles and responsibilities, your core focus will include:
Provide general administrative support to the clubs management and operations team
Support with the pre-match liaisons with opposition club and internal stakeholders
Maintain accurate records, databases, and filing systems (digital and physical), for staff and players
Assist with scheduling meetings, fixtures, and events, including internal and external communications
Support matchday operations, including coordinating staff, volunteers, and resources as required (Specifically all HOME games, Saturday and Mid-week as scheduled)
Assist with the preparation of reports, presentations, and documents for club operations
Support finance and HR processes, including timesheet tracking, expense tracking, and staff records
Coordinate supplies, equipment, and maintenance to ensure smooth operations
Liaise with sponsors, partners, and external stakeholders in a professional manner
Support special projects and club initiatives, providing administrative and logistical assistance
Ensure compliance with club policies, procedures, and health & safety standards
Create processes to establish professionalism and consistency at the football club, along with tracking compliance and review process to drive improvements throughout the club
The role will cover day-to-day operations for the club along with all home & away fixtures for the clubs teams. This will include Friendly matches, National League, FA Cup, FA Trophy and Essex Senior Cup.
Skills, Knowledge and Experience:
Positivity
Organised, excellent time management with a flexible can-do attitude
Team player with a focus on collaboration and dedication to excellence.
Passion for elite sports and commitment to delivering value to the club.
Cross Club Responsibility:
Always act with integrity and prioritise the best interests of the football club
Always serve as an ambassador for the club
Understand and respect all stakeholders, from fans to shareholders
Maintain professionalism and a strong work ethic
Offering:
Opportunity to gain experience and work closely with Senior Leadership for the football club
Work in a high paced environment and be part of a company establishing professional standards working on company improvements in preparation for promotion
Training and support to gain confidence in the role and exposure to a broad range of activities, giving experience across all elements of operations within a football club
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