We are looking for a Bookings Administrator to join our languages team. The Bookings Administrator will be the first point of contact for clients seeking interpreting services and for the interpreters. You will play a key role in ensuring the smooth running of our day-to-day operations, including services to be booked, scheduling appointments, requesting interpreter/translator availability, confirming bookings, making amendments as required, and filling short-notice emergency bookings. Key Duties: * Process bookings and inquiries efficiently in a fast-paced environment * Schedule appointments for interpreters * Answer the telephone and be the first point of contact for clients and interpreters * Provide and maintain excellent customer service * Manage interpreter/translator availability * Confirm bookings and make amendments as required * Fill short-notice emergency bookings * Perform filing and general office administration tasks You Must: * Be a confident, self-motivated individual with a friendly and personable manner * Be able to multi-task under pressure, manage time effectively, and prioritise tasks * Be a strong verbal and written communicator * Be confident speaking over the phone with clients and interpreters * Be proficient in Microsoft Office Suite (Word, Excel, Outlook) * Be highly organised, accurate, and pay great attention to detail * Be able to work as part of a team, but also independe...