Make a real difference in people's lives by helping prevent homelessness and securing stable housing solutions for vulnerable individuals and families. We are currently working in partnership with a Local Authority in Walsall to appoint an experienced Housing and Welfare Officer to join their Homeless Prevention Services Team. Role Overview: Within this role, you'll provide professional, customer-focused homelessness and housing solutions, prioritising prevention and relief. Key Responsibilities: - Provide comprehensive and high quality, customer-focused housing options service to applicants - Conduct assessments, evaluating evidence and make decisions in accordance with legislation - Negotiate with landlords, parents and other agencies, both statutory and non-statutory to find the best solutions to customers' housing and support needs - Determine a customer's need for emergency temporary accommodation and arrange suitable placements - Manage a caseload and maintain accurate case records to ensure excellent customer service Requirements: - Have a good working knowledge of Part 6 and Part 7 of the Housing Act 1996 Interested? Apply now! Contact Sophie on 01772 954 200 and hit the apply button! At Spencer Clarke Group, we connect you with the best career opportunities, offering expert market knowledge and career advice. Referral Bonus: Know someone suitable? Earn up to £250! (T&Cs apply)