Job summary
We have an exciting opportunity to join our Integrated Early Help Service as a Business Support Manager.
We are seeking an experienced user of Systmone, who can demonstrate effective leadership skills and who has experience of service improvement and successful project management.
This is a newly developed role, which will support the senior management team to lead the Health Visiting service; through acting as the Systmone lead, and managing the administrative strand of the service.
Main duties of the job
As Business Support Manager you will:
*Work with the Health Visiting management team, to assure the clinical safety, quality, effectiveness, and governance of use of SystmOne within the Health Visiting service
*Lead SystmOne user group meetings for the service and act as the representative of the service at department and Trust wide meetings
*Provide operational management and leadership for the administrative function of the Health Visiting service
*Develop relevant processes and working practices that may require updating, organising and delivering training/support as required
*Work with the senior management team to successfully deliver against the organisational and departmental objectives. This will involve the targeting of resources and delivery of plans by providing high quality information and analysis, supporting the management team in a PA/Business Manager function.
About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Details
Date posted
11 February 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£38,682 to £46,580 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
374-LL0193
Job locations
Hailsham Family Hub
Vega Close
Hailsham
BN27 2JZ
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Job description
Job responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person Specification
Qualifications / Training
Essential
* NVQ level 4 qualification in relevant subject to the role or proven equivalent knowledge and experience
* Project management (PRINCE 2) qualification or equivalent relevant experience
* Evidence of recent and continued professional development to post graduate diploma level or equivalent level of knowledge and experience
Desirable
* ECDL or other recognised IT qualification or proven experience
* Recognised Leadership and/or Administration Management qualification or equivalent relevant experience
Experience
Essential
* Experience of programme/business planning
* Experience of analysing and interpreting complex data
* Experience of supporting and managing service improvement programmes and processes
* Experience of using Systmone within a community team
Desirable
* Experience of using Systmone within a Health Visiting service
Skills / Knowledge / Abilities
Essential
* Understanding of specialist information systems and processes
* Competent computer skills, with ability to collate, analyse, record, monitor and present complex information in a professional manner
* Demonstrates good communication and interpersonal skills
* Able to deal with pressurised deadlines and potentially controversial and sensitive situations
* Demonstrates a range of skills in leading and influencing a team
Desirable
* Ability to chair meetings
* Understanding of FOI and Subject Access request processes
* Knowledge of Health & Safety legislation
Other
Essential
* Ability to travel independently between sites in an efficient and timely manner
Person Specification
Qualifications / Training
Essential
* NVQ level 4 qualification in relevant subject to the role or proven equivalent knowledge and experience
* Project management (PRINCE 2) qualification or equivalent relevant experience
* Evidence of recent and continued professional development to post graduate diploma level or equivalent level of knowledge and experience
Desirable
* ECDL or other recognised IT qualification or proven experience
* Recognised Leadership and/or Administration Management qualification or equivalent relevant experience
Experience
Essential
* Experience of programme/business planning
* Experience of analysing and interpreting complex data
* Experience of supporting and managing service improvement programmes and processes
* Experience of using Systmone within a community team
Desirable
* Experience of using Systmone within a Health Visiting service
Skills / Knowledge / Abilities
Essential
* Understanding of specialist information systems and processes
* Competent computer skills, with ability to collate, analyse, record, monitor and present complex information in a professional manner
* Demonstrates good communication and interpersonal skills
* Able to deal with pressurised deadlines and potentially controversial and sensitive situations
* Demonstrates a range of skills in leading and influencing a team
Desirable
* Ability to chair meetings
* Understanding of FOI and Subject Access request processes
* Knowledge of Health & Safety legislation
Other
Essential
* Ability to travel independently between sites in an efficient and timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Hailsham Family Hub
Vega Close
Hailsham
BN27 2JZ
Employer's website
(Opens in a new tab)
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Employer details
Employer name
East Sussex Healthcare NHS Trust
Address
Hailsham Family Hub
Vega Close
Hailsham
BN27 2JZ
Employer's website
(Opens in a new tab)
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