Customer Service Administrator Are you ready to step into a dynamic role that's all about turning challenges into delightful experiences? Our client is a vibrant, family-oriented squad that thrives on passion, detail, and exceptional customer service looking for a Customer Service Administrator to join their busy and growing team What's the Job? As a key player in our Customer Service department, you'll be the heartbeat of our sales operations. From processing orders to turning frowns into smiles, you'll ensure every customer feels like a star! Your Adventure Includes: Processing Orders: From payment to invoicing, keep the workflow smooth! Order Management: Work closely with suppliers and coordinate deliveries like a pro. Customer Connections: Handle inquiries with warmth via phone, email, and face-to-face. Problem Solver Extraordinaire: Take on challenges and resolve issues swiftly-no complaint is too tough! Team Collaboration: Coordinate with Marketing, Finance, and Purchasing for seamless operations. Stay Informed: Keep up with product launches to wow our customers! Process sales orders from point of payment to invoice, handling the intercompany process. Process print orders on BC, liaising with purchasing on print costs and delivery dates. Process sample requests and ensure these are raised as opportunities in capsule CRM. When required, support on inbound phone calls. Provide exceptional customer service i...