Job overview
We are recruiting for a Deputy Medical Education Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The post holder will support the Medical Education Manager and Director of Medical Education (DME) in the provision of the management and coordination of medical education programmes across the Trust.
The post holder will assist the Medical Education Manager and various Tutors in the implementation of the Education Contract, as issued by Health Education East of England (HEEE) for undergraduate and
postgraduate medical students and trainees.
This post will provide a comprehensive and confidential service for undergraduate and postgraduate medical education across the Trust in accordance with departmental, Trust and national standards, policies
and procedures.
The Deputy Medical Education Manager will be required to work with autonomy, managing own workload and that of junior medical
education personnel, to effectively deliver a wide and complex range of administrative duties, sometimes with competing demands and of a sensitive and confidential nature.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The post holder will contribute to the formulation of strategic plans to develop the Medical Education service across the Trust.
Contribute to the development of projects, and their implementation, in response to national, regional or local development in medical education strategy, to ensure that the department and its functions continue to remain aligned with the relevant external criteria.
The post holder will contribute to ensuring compliance with external stakeholder education policies and procedures.
Communicate with a wide range of individuals from internal and external bodies in relation to Medical Education activities and curriculum requirements.
To be required to communicate with staff with regard to a variety of issues which at times could be perceived as contentious, by demonstrating a high level of tact and diplomacy.
Assist the Undergraduate Tutor and other Training Programme Directors/Tutors with the management of sensitive issues, such as supporting students in difficulty, with performance or personal concerns, and referring issues to relevant Medical Schools where appropriate.
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
* Educated to degree level or equivalent level experience in a business discipline
* Evidence of on-going continual professional development
* Highly computer literate (ECDL/MS Office)
Desirable criteria
* Diploma in Management/leadership or equivalent
Previous Experience
Essential criteria
* Previous experience of working in the field of Medical Education/resourcing/workforce or clinical services
* Previous budget monitoring experience
* Experience of working in Senior administrative position with line management/supervision responsibilities
* Previous experience and knowledge of working in the NHS or health care setting
* Previous experience of a role involving high levels of accuracy and attention to detail
* Demonstrable experience of managing matters of a sensitive nature
* Evidence of delivering against set objectives
* Experience of managing and adapting to change and developing administrative processes and systems to meet changing need
Desirable criteria
* Project or Programme management experience
Skills
Essential criteria
* Highly effective interpersonal and communication skills
* Ability to analyse and assimilate complex information
* Report writing skills
* Excellent organisational skills
* Ability to adapt and manage unpredictable work patterns due to interruptions and changing activities
* Ability to work independently and as part of a team
* Ability to set up and maintain databases for accurate reporting
* Ability to identify and recommend actions to improve and develop working practices
Knowledge
Essential criteria
* High level of computer literacy
* Knowledge of the NHS and how medical education works within the NHS and a broad understanding of training requirements of junior doctors and medical students
Desirable criteria
* An understanding of project management methodology
* An understanding of the principles of assessment in education