Location: CB8 7PN, near Newmarket
About Us
We are a growing fire protection company dedicated to delivering high‑quality safety solutions for commercial and residential environments. Our industry is evolving rapidly with new technologies and higher compliance expectations, and we are expanding our team to support this exciting phase of growth.
The Role
Reporting to the Business Relationship Manager, the Office Administrator will be central to keeping our operations organised, efficient, and running smoothly. You will work closely with contractors, subcontractors, team members, and clients to ensure projects are delivered successfully.
Key Responsibilities
* Organising contractor and subcontractor schedules
* Ordering equipment and materials
* Assisting in job planning and workflow coordination
* Managing incoming and outgoing correspondenceData entry, data retrieval, and ongoing database maintenance
* Filing and archiving documentation
* Creating and managing documents, spreadsheets, and templates
* Compiling reports for Contracts Managers
* Diary management for team members
* Scheduling meetings, taking minutes, organising events and conferences
* Handling customer and client calls to resolve queries professionally
We consider this role critical to our success. We’re seeking someone with energy, drive, and a proactive approach—someone who enjoys improving processes, streamlining workflows, and helping a growing business operate more effectively.
Essential Skills, Experience & Behaviours
Skills & Experience
* Strong organisational and planning skills
* Comfortable handling data and producing reports
* Professional phone manner and customer‑service ability
* Strong document management and administrative skills
* Proactive, solutions‑focused, and eager to improve systems
* Positive, energetic, and adaptable
* High attention to detail
* Able to work independently and collaboratively
* Comfortable in a fast‑moving, growing business environment
Education
* GCSEs (or equivalent) — Grade C or above in English and Maths
Working Hours
Why Join Us?
This is a meaningful opportunity to support a company during an exciting scale‑up phase. Your contribution will help drive operational excellence and shape the way we work as we continue to grow.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected, and supported. We encourage applications from people of all backgrounds.
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