Challenge
The Better Way. Every Day. At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ireland. Start making an impact with us today and join teams in over 70 countries.
SWARCO The Better Way. Every Day.
What you will do
We’re looking for an experienced Sales Operations Manager to act as the operational backbone of
our sales organisation.
This is a hands-on, individual contributor role with no direct line management responsibility. Instead,
you’ll work across a geographically distributed sales team, providing structure, insight, and
governance that enables the business to forecast accurately, sell effectively, and deliver profitably.
If you enjoy owning systems, improving processes, and being trusted as the authority on “what the
numbers really say”, this role will suit you well. Your key responsibilities will be:
CRM & Data Governance
• Own Microsoft Dynamics 365 as the "source of truth" for the business.
• Enforce rigorous data hygiene standards; ensure all opportunities are accurately staged, dated,
and valued.
• Troubleshoot workflows and drive user adoption across the sales team.
Reporting & Analytics
• Produce the Weekly Sales Report for Senior Leadership
• Build the data packs and slide decks for Monthly Business Reviews
• Partner closely with Finance to translate pipeline data into:
o Accurate revenue forecasts
o Credible year-end projections
o Clear commercial insight
Commercial Process & Proposal Support
• Manage the "Order Intake" process, ensuring all booked deals meet compliance, margin, and
documentation standards before handover to delivery.
• Drive efficiency in the proposal process.
• Assist in building quotes and proposals for complex Software, Solutions, and Urban Signage
projects.
• Monitor bid governance to ensure we are adhering to internal approval gates
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Profile
What we are looking for
• Experience using Microsoft Dynamics is essential
• Degree level education desirable but not essential
• Experience selling B2G (local authority) would be beneficial, but not essential
• Attention to detail is key
• Having the ability to hold people accountable for adhering to process, without creating conflict, is
important
• This role requires someone who not only embraces process, but also enjoys improving and
optimising workflows
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Benefit
What we offer
As well as providing a competitive salary and benefits package, SWARCO actively runs employee
opinion surveys as part of our drive to provide a comfortable and supportive working environment. We
will support your development, and you will also receive:
• 25 days holiday with bank holidays in addition + your birthday off
• Employer pension contributions
• Employee Assistance Programme
• Life assurance up to 6x salary