Trainee White Goods Engineer
Pontypridd – Cardiff Customer Service Centre
Permanent, Full Time. Salary: £28,000 – £32,000 per annum depending on experience plus quarterly bonus.
Shift Pattern – Average 41 hours per week, working 5 days over 7 (some Saturday rostered). No Sundays.
Recruiting in: NP, CF and SA counties/areas.
At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best‑known retailer of tech, we’re proud of the service our customers receive – it’s all down to our team of 25,000 caring and committed colleagues. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.
We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team. It’s an amazing team to be part of, with an industry‑leading NPS and world‑class 1st‑visit fix rate!
As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2–4 months, when you can look forward to every day being an adventure! A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important.
You’ll learn to keep customers’ appliances in tip‑top condition – installing, diagnosing faults, and making vital repairs, with the right skills, knowledge, and plenty of smiles to make sure every experience is a positive one.
Responsibilities
* Testing, diagnosing and fixing white goods in customers’ homes.
* Providing and implementing technical knowledge across a range of white goods appliances.
* Driving a company van and managing your own day effectively.
* Building our reputation as a home services expert.
Requirements
* Repair or installation experience with electric or electro‑mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training).
* Basic electrical knowledge – demonstrable competence in theory and practice.
* A passion for delivering great customer service.
* Ability to handle heavy white goods (washing machines, dishwashers, etc.).
* A full valid UK driving licence with no more than 6 penalty points.
Benefits
* First‑class induction and ongoing learning.
* Performance‑related bonus paid quarterly.
* Product discounts across the latest tech.
* A range of wellbeing initiatives.
* 30 days of annual leave (including bank holiday entitlement).
Why Join Us
Join our White Goods Engineer team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
We believe in inclusion and diversity and want to give you a fair opportunity. If you need assistance with your application, please email careers@currys.co.uk.
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