At BaptistCare we care deeply about people, purpose and impact. When you join us, you become part of an organisation that supports thousands of people to live with dignity, independence and choice. We are now seeking an Applications Analyst to join our Business Technology Solutions team and play a key role in delivering and supporting technology solutions that enable high quality care and services across our organisation. This is a full time maximum term /secondment position for 2 years based at our Norwest office. About the role As an Applications Analyst, you will be responsible for the delivery, enhancement and support of off the shelf business‑critical applications, especially Risk & Compliance software. You will work closely with business stakeholders, vendors and technology teams to ensure systems are reliable, secure and aligned to organisational needs, helping BaptistCare deliver on its mission every day. This role blends technical expertise, stakeholder collaboration and continuous improvement, making it ideal for someone who enjoys problem‑solving and making a real difference through technology. Support and enhance assigned business applications, understanding current and future capabilities (e.g., RSA Archer, CAMMS, RiskMan or similar). Contribute to product roadmaps, upgrades and system improvements. Facilitate workshops to gather requirements and translate them into user stories and solutions. Support agile delivery through backlog management, sprint planning and continuous improvement. Deliver configuration, data migration, reporting, automation and system integrations. Provide Level 3 application support in line with SLAs and change processes. Ensure systems are secure, compliant and supported by clear documentation. Partner with vendors and internal teams to deliver high‑quality outcomes. Drive user adoption through training, documentation, and process improvement. Why Join Us? At BaptistCare, we value our employees and foster a positive, inclusive work environment. We offer competitive salaries, tax-free salary packaging up to $18,550*, discounted gym memberships, and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives, including free counselling, spiritual support, and nutrition advice. Advance your career with study assistance up to $3000 per year and access to learning and development programs and courses like LinkedIn Learning! About You: You will bring a balance of technical capability, communication skills and values‑driven professionalism, along with: Tertiary qualifications in IT or a related discipline. Strong communication skills with the ability to manage competing priorities and work autonomously. Experience working in a similar Applications Analyst or corporate IT role. Strong understanding of cloud, on-prem, and hybrid environments. Experience working in Agile delivery teams. Exposure to data analysis, T-SQL, data migration or integration technologies. The ability to translate technical concepts for non‑technical stakeholders. Strong problem-solving, communication, and stakeholder engagement skills. Experience in risk, healthcare or aged care systems, technical or agile certifications will be highly regarded. Ready to make a difference? If you are passionate about technology, collaboration and using your skills for purpose, we would love to hear from you. Apply now and help us deliver care that truly matters. About Us: We are proud to be part of a newly merged care organisation that is known nationally as BaptistCare. As a ‘for purpose’, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together BaptistCare (NSW, ACT and WA) with Baptcare (VIC, TAS, SA) and Baptist Care SA employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre. Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice. Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical. BaptistCare – Transforming lives by expressing the love of Christ. Recruitment Agencies please note : This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.