Job Description
Customer Service Administrator
Ipswich - Full-Time
9-month FTC
Meraki Talent are partnered with a large-scale, reputable financial services firm to appoint a Customer Service Advisor to their team in Ipswich. This is a 9-month contract and offers full-time hours and a collaborative working environment.
We are seeking a highly motivated and detail-oriented Customer Service Advisor to join a dynamic and fast-paced team. This role is ideal for an individual who thrives in a professional environment and takes pride in delivering work of the highest standard. Recent graduates looking for their first role within the financial services industry will be considered.
Key Responsibilities:
* Represent the company with professionalism in all internal and external communications
* Dealing with customers over the phone and email
* Accurately process pension transfers in line with regulatory and internal standards
* Collaborate with various departments and external organisations to ensure accurate and timely processing
* Manage and administer investor, adviser, and internal instructions relating to core processes within agreed service levels
Candidate Profile
* Customer service experience
* Back-office and/or financial services admin experience
* Strong organisational skills and a commitment to quality
* Confident communicator with the ability to liaise effectively across departments and with third parties
If you are looking to develop your skillset in a supportive and collaborative environment where excellence is valued, we would love to hear from you.
Apply Now
Lauren wants: Financial Services Administration, Customer Service, and Graduates
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