Contract Claims Handlers – Travel Insurance
We are recruiting a team of
10 experienced Travel Claims Handlers
to support a leading insurance provider on a
6-month contract
. This is an excellent opportunity for professionals with
travel insurance claims experience
to join a fast-paced, customer-focused environment.
The Details
* Start date:
ASAP
* Contract length:
6 months
* Day rate:
£180 per day (Inside IR35, via umbrella company)
* Location:
Hybrid – 1 day per week in either London or Horsham office
What You'll Be Doing
* Handling travel insurance claims from start to finish, ensuring each case is managed with empathy, efficiency, and professionalism.
* Concluding around
15 claims per day
, balancing quality outcomes with daily performance targets.
* Engaging with customers in a personable, customer-centric way – having real conversations, not scripts.
* Accurately recording all claim details and ensuring compliance with company processes and regulatory requirements.
What We're Looking For
* Travel insurance claims handling experience – essential.
* Strong communication and customer service skills, with the ability to build trust and rapport quickly.
* Organised and target-driven, with the ability to manage workloads effectively.
* A collaborative and positive approach, with resilience in a fast-paced setting.
If you're an experienced
Travel Insurance Claims Handler
seeking a
contract role,
we'd love to hear from you.
Apply today to be part of this exciting project