General Manager Interiors Showroom Cheltenham | Full-Time, Permanent | Salary up to £55,000 Monday to Friday, 8am5pm (some flexibility required) | Managing a small team of 4 | Competitive Salary | Operational Autonomy | Leadership Role | Home Interiors Sector | About the Role Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive commercial performance. This is an excellent opportunity for a commercially astute professional to take ownership of strategic and operational functions while maintaining a strong customer focus. Key Responsibilities Provide full operational leadership across the business, ensuring consistent commercial performance Lead and develop the team, setting goals, KPIs and maintaining motivation Oversee showroom operations including diary management, scheduling, and workflow coordination Handle customer interactions both in person and digitally, offering expert product advice Manage order processing, purchasing, and supplier relationships to ensure cost-effective procurement Monitor and report on financial performance including margins, profitability, and business metrics Liaise with Head Office and provide regular business updates to Directors Must-Have Skills & Experience Strong financial understanding including P&L management and balance sheet analysis Demonstrated commercial acumen with a track record of operational success Proven experience in a general management or senior operational role Nice-to-Haves Excellent leadership and team motivation skills Industry experience in blinds, soft furnishings, or home interiors Familiarity with CRM systems (Carmen ideally) and accounting software such as Xero or Sage Why Join? This is an opportunity to join a stable, growing business and lead a team with autonomy and trust. You'll play a key role in shaping commercial strategy and customer experience while enjoying the support of a dedicated head office team. Get in touch with FRAN and apply now! Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if its successful. ADZN1_UKTJ