Overview
Key Responsibility:
1. To respond to all new claims advices delegated for your handling in a timely fashion and to maintain a record of all such claims. This will include setting up files and to obtain supporting documentation to allow settlement of such claims
2. Where applicable the appointing of specialists from the panel used by the company which will include loss adjusters, engineers and solicitors
3. Respond to queries from Policyholders, Brokers and any other applicable party in the appropriate manner
4. Correspond with Policyholders and brokers to request supporting documentation for claims to enable a timely settlement whilst maintaining a commercial attitude towards settlement
Qualifications required:
5. Good understanding of predominantly property claims but any liability experience will be advantageous
6. Good working knowledge of Microsoft products including Outlook, Excel, Word and PowerPoint
Experience required:
7. Experienced claims practitioner with 5 years or more
8. Have a keen grasp of figures and be comfortable and confident when speaking with policyholders, brokers, loss adjusters and solicitors