Overview
Working as part of a Social Prescribing Project to provide a community-based service for individuals aged 18+ who experience or are at risk of mild/moderate mental health issues that enable them to:
* be independent
* be healthy and active
* be happy and do the things that make them happy
* contribute towards their social life and be with the people that they choose
* feel valued in society
* learn and develop to their full potential
* engage and contribute in their community
* contribute to, and enjoy safe and healthy relationships
The mental health wellbeing link worker element of social prescribing is intended as a short-term intervention.
To hold a “What Matters” conversation with individuals in relation to their mental health and support them to engage with that service or activity to improve individual wellbeing. The focus will be on empowering individuals to make their own choices, overcome any barriers and to set personal goals to promote positive wellbeing and social inclusion. The service is predominately delivered on the telephone and face to face.
Responsibilities
1. To respond to individuals who require support / information / advice in relation to their mental health, to help them identify their support needs and link them with local services/activities that could meet those needs. This could include:
2. Community wellbeing activities
3. Support and preventative services including supporting individuals to gain access to these services
4. Services to resolve socio-economic needs (e.g. benefits advice, housing, prevention of homelessness) including supporting individuals to complete relevant paperwork.
5. Wider information and advice eg Citizens rights, entitlement and available support, helplines, information about mental health
6. Other, including other health services and support in a crisis.
7. Support and empower individuals to create their own action plan; setting their own goals and what help they need to get there through a proportionate assessment.
8. Support individuals to access services through various mechanisms such as coaching, making onward referrals, providing information or advice or arranging for additional support and assistance.
9. Use various techniques to assess individual’s needs such as the ‘What Matters’ approach and motivational interviewing.
10. To deliver short term interventions to individuals in an agreed geographical area (subject to funding).
11. To maintain regular check-ins with individuals, to review progress and adjust plans as required.
12. To work as a lone worker delivering services face to face and over the telephone (responding to individual need) on a 121 basis. Delivery will be in local community settings.
13. To manage and document risk as appropriate.
14. The have an in-depth knowledge of local services and activities and to signpost individuals to.
15. To help to train, supervise and support volunteers as required.
16. To promote the concepts of social inclusion, early intervention and recovery and to work within Mind Monmouthshire’s ethos and Mission Statement.
17. To accurately and efficiently manage all administration processes.
18. To deliver an effective service to meet set Service Level Agreement targets in conjunction with relevant manager.
19. To promote/publicise the service and establish positive engagement and input, as well as being involved in promoting general aspects of well-being and Mind Monmouthshire.
20. To maintain all required records of clients to support the running of this project.
21. Ensure that all monitoring, reporting and evaluation forms are completed on time and accurately and are securely stored in accordance with GDPR requirements.
22. Support all project evaluation activities as required.
23. To adhere to Mind Monmouthshire policies and procedures in all activities relating to the job role, in particular the Staff Code of Conduct, Health and Safety, Equality and Diversity, Safeguarding and Confidentiality.
24. To attend training relevant to the role either internally or externally.
25. Keep abreast of national themes, policy, legislation and local services relating to well-being.
26. To participate in supervision and annual appraisal with the relevant manager.
27. To support and contribute to our overall aim of the participation of people with experience of mental health problems, including within Mind in Gwent and to be committed to working alongside people with experience of mental health problems, as colleagues, (paid & unpaid) experts and campaigners.
28. To carry out any other tasks as reasonably required and directed by a manager.
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