Sales Operations SpecialistTelford ,Hybrid 2 days a week on site(initial training period may require 3 days per week onsite)6 Month contract£330.75 p/d Umbrella inside IR35 What we are looking for:Strong communication skills and a proactive approach, experience in data analysisProven ability to work with multiple stakeholdersStrong business partnering and problem-solving capabilitiesNiche role that is not a traditional sales position:Focus is on internal client not externalMust be able to prioritize tasks and manage internal relationshipsGood experience with ex-accountant /Project ManagersAbility to balance multiple responsibilities effectivelyComfortable working in a tight-knit, collaborative team with a positive cultureTechnical skills can be learned on the jobMust bring a logical mindset and a structured approach to workRole DescriptionAs a Sales Operations Specialist, you'll play a vital role in supporting and enhancing our operations. Here's a snapshot of what you'll be focusing on:Alignment and Decision Support: Work closely with Portfolio Relationship Managers to support the opportunity lifecycle, providing valuable insights and influencing decision-making.Month-End Close Coordination: Partner with the Sales Operations Lead and the Finance team to ensure a smooth month-end close, with all variances and trends clearly explained.Demand Forecasting and Planning: Provide accurate and timely client demand forecasts to the Delivery Unit, Finance, and Revenue groups, aiding in monthly forecasting, budgeting, and account planning.Salesforce Utilization: Maximize the benefits of the Salesforce tool by analysing the current pipeline for actionable insights.Stakeholder Relationships: Build and maintain strong partnerships with all stakeholders and their teams, ensuring effective communication and collaboration.Audit Readiness and Compliance: Ensure all processes are audit-ready and compliant, maintaining high standards of operational integrity.Knowledge Sharing and Standardization: Collaborate with all areas of the unit to share knowledge, best practices, and facilitate standardization across the CAM and client Market Unit. What You’ll DoPipeline Maintenance and Governance: Oversee the client MU pipeline within THOR (Salesforce CRM), ensuring its accuracy and integrity.Sales Analysis and Insights: Analyse the sales pipeline and performance, providing insights and operational recommendations to senior stakeholders.Business Partnering: Build and maintain strong relationships with key business partners.Continuous Improvement: Support the Sales Operations Lead in leveraging Salesforce tools and continuously improve your skillset to add value to the team and CAM as a whole. What You’ll BringInterpersonal and Relationship Skills: Proven ability to build and maintain strong relationships.Analytical Mindset: Experience in providing key MI information to support business operations.Communication Skills: Confident communicator with attention to detail, a self-starter, and the ability to thrive in a fast-paced, complex environment.Passion for Change: Enthusiasm for change and a proactive approach to encouraging new ideas.CRM Experience: Experience with THOR/Salesforce or other CRM software for reporting purposes is advantageous, though full training will be provided.Technical Proficiency: Competent user of MS Office, including Excel, Word, PowerPoint, SharePoint, and Outlook.