Job Overview
We are seeking a highly organised and proactive Sales Administrator to join our dynamic team. The successful candidate will be the first port of call for telephone and online sales enquiries, ensuring smooth sales operations whilst maintaining customer relationships.
This position offers an excellent opportunity for an individual with strong organisational skills and a passion for customer service to contribute to our team.
Duties
* Answering the telephone sales line and providing customers with pricing and product information
* Replying to online email and website sales enquiries in a prompt manner
* Inputting incoming orders onto the companies Magento based system
* Coordinate with other departments to facilitate order fulfilment and delivery
* Provide exceptional customer service by responding promptly to client enquiries via email or phone
* Maintain organised filing systems for sales documentation and correspondence
* Support the sales team with administrative tasks such as data entry, invoicing, and follow-up communications
* Monitor sales targets and discuss development of strategies to achieve objectives
Qualifications
* Experience with Microsoft Office Suite and/or Magento is advantageous but not essential.
* Excellent communication skills in English, both written and verbal
* Demonstrable IT literacy with good computer skills and organisational abilities
* Ability to manage time effectively and prioritise tasks efficiently
* Strong organisational skills with attention to detail
* Customer service orientation with a professional demeanour
* Previous experience in sales administration or related fields is advantageous but not essential
This role requires a motivated, well spoken, likable individual who thrives in a fast-paced environment.
Job Type: Full-time
Pay: From £25,500.00 per year
Work Location: In person