Job Title: Customer Care Assistant
Location:
Loughborough, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
95e565e95a85
Job Views:
5
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
Overview
McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of the customer areas, making children feel welcome, organizing special events, addressing customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, high-energy environment, you should possess a genuine smile and the ability to connect with customers, making them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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