About the role
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor to join our Vans team based in Ashford, Kent. As a supervisor you will act as the vital link between store management and the sales associates, driving service and sales.
Responsibilities
* Supporting the management team to drive sales and profitability
* Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready
* Ensuring the store looks great and maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
* Ensuring operational policies and procedures are respected
* Understanding and working toward the store’s KPIs to ensure they are achieved
Qualifications
* Love interacting with people and setting a great example for the team with a hands‑on mentality, enthusiasm, and passion for delivering a fantastic customer experience
* Excellent communication skills, able to create a supportive and fun environment that delivers the best service possible
* Experience in opening and closing a store, taking responsibility and being in charge when necessary
* Ideally a retail background with some fashion or lifestyle experience
* Proficient in written and verbal communication in English (additional languages are a plus)
* Proficiency in MS Office and different POS systems
* Flexible to work weekends, evenings, and holidays as necessary
Benefits
We offer comprehensive benefits that encourage mental, physical, and financial well‑being for all VF associates. We offer a competitive salary, an amazing bonus and pension scheme, and a 50% staff discount. In addition, you will have:
* Career ownership, enabling you to build knowledge and experience across different brands
* A supportive feedback‑based culture where respect and integrity guide us
* Tailored training, from induction to ongoing online and face‑to‑face sessions, to help you grow professionally and personally
Equal Opportunity Statement
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
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