Join DCS Group as a Key Account Manager – Pharmacy
Build Partnerships. Drive Growth. Deliver Commercial Success.
At DCS Group, we are passionate about delivering market-leading solutions across FMCG, health, and pharmacy categories. We are now looking for a commercially driven and relationship-focused Key Account Manager – Pharmacy to join our growing commercial team.
If you thrive on building strong customer partnerships, driving sales growth, and delivering strategic commercial plans, this could be the perfect next step in your career.
About the Role
As a Key Account Manager – Pharmacy, you will take ownership of key customer relationships, delivering and exceeding sales and margin targets while driving sustainable growth across your account portfolio.
You’ll play a pivotal role in forecasting, financial planning, category growth, and customer strategy—working closely with suppliers, internal stakeholders, and customers to maximise performance and identify new opportunities.
This is a highly visible role where you’ll influence commercial decisions, strengthen partnerships, and make a measurable impact across the business.
What You’ll Be Doing
* Delivering against sales and margin targets while exceeding customer expectations
* Building and developing strong, long-term customer relationships
* Owning and managing volume and value forecasting across your customer group
* Driving improvements in financial performance through customer optimisation and supplier negotiations
* Supporting improvements in cash flow, stock holding, and logistics efficiency
* Delivering supplier objectives in line with Joint Business Plans (JBPs)
* Developing a deep understanding of customer KPIs, retail formats, shopper profiles, and category strategies
* Collaborating on forecasting, account planning, and strategic business modelling
* Managing customer investment budgets, claims, and invoicing processes
* Influencing range, distribution, pricing, and promotional activity
* Analysing EPOS and market data to identify trends, risks, and opportunities
* Monitoring competitor activity and wider market performance
* Activating promotions and features across depot and online channels
* Producing clear and insightful reports for internal and external stakeholders
* Resolving customer queries efficiently while maintaining excellent service standards
* Ensuring all activities relating to medicines and medical devices comply with GDP standards
What We’re Looking For
We’re looking for someone with a strong commercial mindset, excellent relationship-building skills, and a passion for delivering growth.
You’ll Ideally Have:
* Experience in account management, sales, FMCG, pharmacy, or commercial roles
* Strong commercial awareness and a data-driven approach
* Excellent negotiation and relationship management skills
* The ability to manage multiple priorities in a fast-paced environment
* Strong analytical and forecasting capabilities, including EPOS interpretation
* Excellent organisational skills and attention to detail
* Confidence working cross-functionally with both internal and external stakeholders
* A proactive, self-motivated, and solutions-focused mindset
Why Join DCS Group?
At DCS Group, we combine entrepreneurial thinking with operational excellence. You’ll join a collaborative and ambitious environment where innovation, growth, and continuous improvement are at the heart of everything we do.
We offer the opportunity to:
* Work with leading brands and major retail customers
* Make a real commercial impact within a growing business
* Be part of a supportive and collaborative team
* Develop your career in a fast-paced and evolving industry
* Contribute to strategic growth and long‑term customer success
Ready to Apply?
If you’re commercially driven, customer-focused, and excited by the opportunity to grow strategic pharmacy accounts within a dynamic FMCG business, we’d love to hear from you.
Apply today and help shape the future of Pharmacy at DCS Group.
#J-18808-Ljbffr