Job Title:
Senior Deployment Strategist - Automotive
Reports To
: Head of Sales - Automotive
Location:
Kidlington or Central London location (adhoc travel to Kidlington still required)
Working Conditions:
Hybrid - 3 days office / 2 days WFH
Position:
Permanent
Role Purpose:
We are seeking a dynamic, results driven Senior Deployment Strategist to join our team. You will be responsible for ensuring customers achieve rapid time-to-value and long-term success with our battery intelligence products, driving real value into their business, and championing the customer within Elysia.
You'll play a pivotal role in shaping how we deliver our products, onboard, support, and grow our enterprise customers. You will support technical discovery, scoping, and sales calls, and own the post-sales journey (end to end), from technical deployment to strategic adoption and long-term value realization, acting as the trusted advisor to our customers. Working closely with some of the most innovative names in energy and mobility, you will help them unlock the full potential of their batteries, presenting, consulting, advising and driving value for senior stakeholders in our customers' business.
Job Responsibilities:
* Develop trusted relationships with key stakeholders across deployment, onboarding, adoption, expansion, and renewal, acting as a trusted advisor to clients, offering insights, best practices, and thought leadership to drive value and foster long-term partnerships.
* Be the first point of contact and trusted advisor for your customers, acting as an extension of their internal teams to drive their business success using Elysia's products.
* Lead complex, multi-phase deployments, partnering with Application Engineering and Product Teams to meet technical and operational requirements, ensuring success criteria are well defined and achieved.
* Work as a partner to your sales counterpart, taking responsibility for the product implementation, including all scoping and timing plans, presenting the realised value back to the customer, aligned to their needs.
* Develop and own accountability for tailored plans for enterprise customers with defined milestones, KPIs, and value objectives.
* Drive deep engagement and product adoption, delivering proactive training, reporting, and success reviews to align customer outcomes with product capabilities, demonstrating value and ROI.
* Influence product strategy by representing the voice of the customer in roadmap conversations with Product and Engineering, informing product-market fit and roadmap priorities.
* Define and optimise success frameworks, processes, playbooks, and metrics that support scalable, high-impact engagement across a growing portfolio. Support early-stage accounts with direct, high-touch engagement while building for repeatability at scale.
* Help shape the future of the Deployment Strategy function as we scale, including tooling, culture, and strategic direction, contributing to a collaborative and high-performance team
* Identify and win new business opportunities within existing accounts and collaborate with internal teams to develop tailored solutions that address client requirements. Understand client needs, objectives, and challenges to effectively position our software solutions and services.
* Proactively address client concerns, manage expectations, and resolve issues in a timely manner to ensure high levels of client satisfaction and retention.
Qualifications & Experience:
* 5+ years' experience in consultancy, customer success, technical account management, technical project management, technical sales or solution deployment in a B2B software or energy/industrial technology environment.
* Bachelor's degree in engineering, business, science, or a related technical field is preferred.
* Strong understanding of battery technology, software or data analytics, ideally in the field of automotive, energy or heavy industry applications.
* Exceptional communication and presentation skills; capable of interfacing with both technical and executive stakeholders, with the ability to influence at all levels - from engineers to C-suite.
* Experience with tools like CRM (Salesforce), project management software (Asana, Jira), and data platform a benefit.
* Excellent problem-solving skills, with the ability to turn complexity, ambiguity and large-scale challenges into clear, implementable solutions.
* You have a bias to action, focussed on outcomes, getting your hands dirty to drive results.
* Highly organized, with the ability to prioritise and manage multiple projects and customer relationships simultaneously.
* Willingness to travel globally as required to meet with clients. Purpose-driven, proactive, and keen to make a positive global impact through the products we develop and deliver to customers. Self-starter, with ability to thrive in fast-paced, ambiguous environments and know how to scale what works.
* Proven ability to work cross-functionally with Product, Engineering, and Sales to deliver customer value and improve product fit.
This job description is not exhaustive, and the job holder will be required to carry out from time-to-time tasks in addition to the above that will be both reasonable and within their capabilities.
Overview Of Elysia Battery Intelligence
At Elysia, we are at the forefront of revolutionizing the life, safety, and performance of battery systems, across markets and industries. As a pioneering technology company, we specialize in the development of cutting-edge software solutions that supports, optimises and de-risks the deployment of batteries, from cradle to grave, starting with design and manufacture, through to first-life monitoring and the transition to second-life or recycling.
Our team of brilliant minds and passionate experts are dedicated to pushing the boundaries in software-derived performance, both within embedded BMS and cloud-based domains. We believe in the combination of expertise in electrochemistry, battery systems and data science to build products that empower our customers to unlock the full potential of their battery assets.
Elysia is wholly owned business of Fortescue, a top 10 ASX listed company. Fortescue is a world leading mining and energy company, who has committed to reach net zero by 2030.
About you:
If you are passionate about pioneering technology, sustainability, and being part of a team that is shaping the energy revolution, Elysia is the place for you. Join us in our mission to transform the way the world interacts with energy, and together, let's build a brighter, smarter, and more sustainable tomorrow.