Are you a confident communicator with a passion for building strong client relationships and delivering exceptional solutions? Do you thrive in a fast-paced environment and enjoy taking ownership of processes from start to finish? This is an exciting opportunity to join a rapidly growing organisation at the forefront of warehouse automation and robotics solutions. As Client Solutions Manager, you will be the first strategic point of contact for new clients, leading the discovery process, qualifying opportunities, and ensuring a seamless journey from initial engagement through to contract award. This role is perfect for someone who is highly organised, commercially aware, and eager to grow within a dynamic and innovative business. Salary £45,000 - £55,000 Hybrid working – HQ based in Market Harborough UK travel to client sites – driving licence is essential Working hours 40 hours per week – Flexitime is available with core hours 9am – 4pm 25 days annual leave plus bank holidays On-site car parking Statutory pension Duties and Responsibilities: Lead the discovery process with new prospects generated by sales and marketing Understand client operations at a high level (volumes, pain points, objectives, constraints) Confidently represent the company's capabilities, value proposition, and project approach Build strong rapport, trust, and credibility in early conversations Ensure the client’s questions are addressed and that expectations are clear before escalation Qualify opportunities using structured criteria Document Discovery call insights and ensure all information flows cleanly to engineering Own the pipeline stages for all new leads through the CRM Ensure follow-ups, next steps, and timelines are executed consistently and professionally Coordinate internal resources (engineering, PMO, CEO, SDRs) to keep the sales motion moving Work closely with engineering for technical validation, layouts, costing and feasibility Prepare CEO involvement for Discovery 2, including briefing packs and context summaries Support marketing with front-line insights from customer conversations Interface with PMO for handover at project award stage Act as a steady, competent, high-value point of contact for multi-million-pound deals Maintain a polished, solutions-led interaction style at all times Ensure that every new lead receives an exceptional first impression and experience throughout their journey Key Experience and Qualifications Required: Strong experience in client-facing roles: sales, account management, consultancy, or solutions Ability to confidently run meetings, hold a room, and guide conversations Fast learner able to absorb high-level technical concepts quickly Highly organised and reliable. Excellent written and verbal communication skills Experience owning processes end-to-end within a sales or client management context Comfortable using CRMs and structuring pipelines