We are a busy but friendly GP Surgery and we are seeking to recruit aMedical Receptionist to work 30 hours per week, Applicants will have proven experience in a demandingcustomer service role and previous NHS/general practice experience isdesirable. Must be IT literate, flexible and quickto adapt to change.
Main duties of the job
You will work as part of a small team to provide administrative support to the GPs and nurses. Duties will include dealing with patients and external agencies. The role will require a good command of IT.
About us
We are situated in Middleton St George, just outside Darlington. We have recently moved into a purpose built practice and we serve 5900 patients. We pride ourselves on delivering a high standard of care and excellent service to our patients.
Job responsibilities
The purpose of the role is to:
Offer general assistance to the practice team andproject a positive and friendly image to patients and other visitors, either inperson or via the telephone
Receive, assist and direct patients in accessingthe appropriate service or healthcare professional in a courteous, efficientand effective way
Undertake a variety of administrative duties toassist in the smooth running of the practice, including the provision ofsecretarial and clerical support to clinical staff and other members of thepractice team
Facilitate effective communication betweenpatients, members of the primary health care team, secondary care and otherassociated healthcare agencies
Person Specification
Qualifications
* Good level of general education
* Excellent communications skills both written & verbal
* AMSPAR (or similar) diploma in General practice
* Knowledge of GP Clinical Systems
* Coding & summarising
Experience
* Experience in a customer focused role
* Experience in a GP practice or primary care
* Experience of systmOne
Other requirements
* Good Team Worker
* Smart Appearance
* Flexibility for cover
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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