Overview Our client an established industry-focused organisation is seeking a proactive and strategic Membership Manager to oversee the growth and retention of its membership base. This role involves building strong, value-driven relationships with existing members while identifying and securing new members. Key Responsibilities Design and deliver targeted strategies to attract new members. Gather feedback to continuously improve services. Conduct regular site visits and engagement meetings across the UK. Develop and sustain strong relationships with existing members. Convert leads into members through tailored outreach and engagement. Identify and pursue new growth opportunities for the membership programme. Collaborate on strategic plans to increase the organisation’s value proposition to its network. Monitor key membership metrics including growth, retention, and engagement. Work closely with internal teams across training, events, and marketing to promote member services. Communicate the value proposition of membership to both existing and potential members. Ensure member databases and contact records are up-to-date and accurate. Support the development and delivery of training initiatives in coordination with programme leads. Requirements Background in membership-driven environment Skilled in relationship management and confident engaging with a wide range of stakeholders. Demonstrated success in business development, sales, or membership management. Strong interpersonal, communication, and negotiation abilities. Proficient in managing CRM systems and data analysis. Organised, self-motivated, and capable of managing multiple projects simultaneously.