Job Description
Our leading FinTech client are looking for a Head of Claims & Customer Service to take responsibility for their Claims and Customer Service delivery European business, including their operations and vendor management piece.
This is a newly created role due to company expansion and a brilliant opportunity to make your mark in the business!
The following skills / experience are essential:
* Strong Claims Management experience from the Insurance industry.
* Strong Contact Centre experience.
* Outsourced vendor management experience.
* Understanding of fraud prevention and detection
* Excellent communication skills.
Salary: Excellent + bonus + package
Location: London (good work from home options available)
If you are interested in this Head of Claims & Customer Service position and meet the above requirements please apply immediately.
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