We're working with a well-established independent insurance broker in Coventry who are looking to recruit a Commercial Account Handler to join their busy commercial team. This is an excellent opportunity for someone looking to manage a portfolio of SME clients and develop their commercial insurance career in a supportive, professional environment. The Role: As a Commercial Account Handler, you'll be responsible for managing a portfolio of SME clients, handling renewals, day-to-day queries, and liaising with insurers to deliver high-quality service. Key Responsibilities: Managing renewals, mid-term adjustments, and client servicing Preparing and issuing policy documentation and renewal information Liaising with insurers to secure competitive cover Maintaining accurate client records and documentation Supporting Account Executives with client meetings and servicing Ensuring all work complies with FCA and internal standards About You: Experience in commercial insurance broking, ideally SME-focused Good technical knowledge of property, liability, combined, and fleet insurance Excellent communication and organisational skills Customer-focused, proactive, and detail-oriented Cert CII qualified or working towards (support provided) Experience with Acturis or similar broking systems desirable What's on Offer: Salary: £27,000 - £32,000 Office-based role in Coventry 25 days holiday plus bank holidays Pension scheme and company benefits Professional development and CII study support Friendly, collaborative team environment Career progression opportunities This is a great opportunity for an ambitious Commercial Account Handler to join a respected independent broker in Coventry, managing a varied client portfolio and building their commercial insurance career. Apply today or contact us for a confidential discussion