Job Description
Join Us as a Customer Service Agent at AXA Partners!
Make a real difference every day in a dynamic contact centre role where you’ll support customers during their most critical moments.
Ready to apply? Great! Next step is for you to upload a simple CV; it doesn't need to be perfect.
We don't use this to assess your suitability—your potential matters most. Before the interview, you'll complete short assessments to showcase your strengths.
This helps ensure the role is a good fit for you. You'll receive more details upon applying, and our team is here to support you."
Please note that the start date for this job is 12th of January 2026. Furthermore, shift work is a requirement for the role (Mon-Sun) (7am-9pm) incl. Bank Holidays. Shift allowance provided on top of basic starting salary.
What You'll Be Doing
As a Customer Service Agent, you'll be the friendly voice and trusted advisor for customers seeking help with their motor breakdowns, home emergencies, or insurance claims. Your main mission is to provide a seamless, positive experience from the moment they reach out until their issue is resolved.
Your Responsibilities Include
1. Managing claims from start to finish - assessing, processing, and closing claims efficiently and accurately.
2. Sup...