Lithium3 are working with a business in the Daventry area and they need a Infrastructure Support Engineer that is happy with 1st - 3rd Line Duties. Basic salary is anything up to £45k. You would be working remote, so your contract would state remote worker. You will need to have access to a car and be able to drive for when you need to physically go into one of the companies offices. The Head of IT said that the role is 99% from home, so please dont think that it is a Field Engineer type role. Please note you would only need to head into the office if there was an issue that couldnt be dealt with over the phone, which would always be related to a printer or a scanner. The Head of IT has some big plans for the future, which are Cloud, Information Security focused. They also need to freshen up Telephony, Tablets, Laptops, PCs etc. Responsibilities First line PC hardware and software support Administration of user accounts and provision of new hardware Monitoring, diagnosing and fixing varied network and hardware issues including VOIP and VPN problems Support and maintenance of internally developed business software. Essential Skills and Attributes Windows PC hardware and software support Understanding of basic networking and internet technologies including tcp, routing protocols, http and smtp Basic Active Directory knowledge Occasionally perform out-of-hours work if necessary. If this ever was to happen, then you would get the time back in lieu In the first instance, apply to this advert and we shall be in touch accordingly. Lithium3 Technology Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of specialist contractors. Lithium3 is an Equal Opportunities Employer. By applying for this role your details will be submitted to Lithium3. Our Candidate Privacy Information Statement on our website explains how we will use your information.