Job Description The Supervisor, Distribution plays a critical, hands-on role in leading daily operations on the distribution floor assisting in training team members, and ensuring warehouse targets and turnaround times (TAT) are consistently met. The Supervisor drives performance and fosters a culture of accountability, safety, and continuous improvement. The Supervisor serves as the lead person overseeing department and workflow. Acts in leadership capacity in the absence of the Manager. Essential Duties: Hands-On Distribution Leadership: Work alongside associates in Distribution, leading by example to drive high performance, quality output, and efficiency. Providing direction and leadership to associates. Organising resource when required, providing flexible working requirements to achieve KPI’s and carry out return to work discussions with team members returning from sickness. Performance and TAT Achievement: Monitor daily Distribution metrics, identify bottlenecks, and take corrective action to ensure Distribution schedules and turnaround time (TAT) targets are achieved. Direct work activities of associates to ensure efficient completion of assigned tasks and compliance with company policy. Team Support and Training: Support the onboarding and on-the-job training of new associates. Coach and mentor team members to build skills, improve productivity, and promote a safe work environment. Process Improvement: Identify areas for operational improvement and participate in initiatives to increase efficiency and enhance quality. Handles questions regarding the details of processes and procedures within a department. Assists Supervisor ensuring all quality standards are met within the departments. Identifies and communicates quality and productivity standards. Safety and Compliance: Ensure team members follow all safety protocols and standard operating procedures (SOPs). Promote a safe, clean, and organized work environment. To oversee general housekeeping requirements of the Distribution floor, ensuring high standards of hygiene and tidiness To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment. To report any accidents, potential hazards to the Health and Safety team immediately. Ensures compliance to all other HR Policies & Procedures Communication and Reporting: Provide regular updates to the Shift Supervisor on team performance, equipment status, and any Distribution issues. Participate in shift handovers and team meetings.