* Manage a team of technical officers, providing leadership, direction and support prioritisation of specific operational and regulatory activities
* Monitor team and individual performance ensuring work is consistently delivered to the required standards and service levels
* Promote inclusion by respecting differences in the workforce and building a supporting and engaging working environment
* Be responsible for recruitment in your regime and sometimes the wider department, motivating and developing team members to achieve specific goals
* Develop and maintain relationships with internal and external stakeholders
* Manage difficult conversations with internal and external stakeholders, understand the audience and be able to communicate at the right level
* Lead effective changes to policy and processes to improve efficiency and/ or safety of work
You'll also play a key role in incident response, with full training and support provided, as well as additional payment where applicable.
We are committed to building an inclusive workforce that reflects the communities we serve. Diversity and inclusion are central to how we work—we seek it, embrace it, and live it for the benefit of our people, our communities, and the environment. Flexible working patterns, including job sharing, are welcomed.
If you're ready to use your skills to protect the environment and help shape a more sustainable future, apply now and be part of the change.
* Manage health, safety and wellbeing of yourself and your team
* Provide enthusiasm to improve how we do things
* Provide excellent communications skills to engage with internal and external stakeholders, adapting your style to suit your audience
* Lead change successfully and identify ways to improve
* Deliver results through your teams by monitoring workloads and reviewing progress on KPIs
* Manage challenging workloads and varying priorities, whilst taking ownership for your own personal development, as well as that of your team members
Knowledge of pEPR regulations, compliance and enforcement legislation is not essential and training will be provided.
A valid full UK driving licence is essential and must be obtained prior to your application
. We'll invest in your growth with specialist training, mentoring, and opportunities to progress within the Environment Agency.
Job Description
As a Team Leader, you'll play a vital role in supporting your team to shape the future of recycling in England.
Working within Waste Markets & Shipments (WM&S), you'll help develop a team of technical officers who support reducing waste, improving recycling standards, and support businesses to operate more sustainably.
As a Team leader, you will:
* Manage and encourage health, safety and wellbeing ensuring best practice ways of working are in line with Environment Agency policies
* Manage a team of technical officers, providing leadership, direction and support prioritisation of specific operational and regulatory activities
* Monitor team and individual performance ensuring work is consistently delivered to the required standards and service levels
* Promote inclusion by respecting differences in the workforce and building a supporting and engaging working environment
* Be responsible for recruitment in your regime and sometimes the wider department, motivating and developing team members to achieve specific goals
* Develop and maintain relationships with internal and external stakeholders
* Manage difficult conversations with internal and external stakeholders, understand the audience and be able to communicate at the right level
* Lead effective changes to policy and processes to improve efficiency and/ or safety of work
You'll also play a key role in incident response, with full training and support provided, as well as additional payment where applicable.
We are committed to building an inclusive workforce that reflects the communities we serve. Diversity and inclusion are central to how we work—we seek it, embrace it, and live it for the benefit of our people, our communities, and the environment. Flexible working patterns, including job sharing, are welcomed.
If you're ready to use your skills to protect the environment and help shape a more sustainable future, apply now and be part of the change.
The team
You'll join a supportive, diverse team that truly values collaboration and celebrates success together. United by a shared commitment to protecting the environment, we take real pride in the difference our work makes. Working nationally, we improve recycling quality and ensure packaging is responsibly managed. With a blend of fieldwork and desk-based tasks, we tackle compliance challenges and approach our work with curiosity, integrity, and a genuine willingness to help each other grow.
Experience/skills Required
You'll thrive in this role if you can:
* Lead a diverse group of people
* Manage health, safety and wellbeing of yourself and your team
* Provide enthusiasm to improve how we do things
* Provide excellent communications skills to engage with internal and external stakeholders, adapting your style to suit your audience
* Lead change successfully and identify ways to improve
* Deliver results through your teams by monitoring workloads and reviewing progress on KPIs
* Manage challenging workloads and varying priorities, whilst taking ownership for your own personal development, as well as that of your team members
Knowledge of pEPR regulations, compliance and enforcement legislation is not essential and training will be provided.
A valid full UK driving licence is essential and must be obtained prior to your application
. We'll invest in your growth with specialist training, mentoring, and opportunities to progress within the Environment Agency.
Contact and additional information
The interviews are likely to be held week commencing the 12th of March 2026.
In interview format will be either virtual or face-to-face. This will be confirmed nearer the time.
The role will be a mix of office and homeworking, with travel expected across both your area and nationally.
This post requires a full UK driving license.
Should you require further information, please refer to the candidate pack or contact the recruiting manager
Competence 1
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Tell us about a time you've used effective communication to deliver a message?
Competence 2
Delivers Results Through Others
Description
Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures.
Tell us about a time when you have delivered a workload or project through others?
Competence 3
Manages Change
Description
Understands role in leading change. Successfully leads change in own team.
Tell us about a time you have led a team or individual through a period of change?
Role specific license requirements
Full UK Driving License
**If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.**