Are you looking for your next step within Customer Service? If so, this could be your ideal next role! Our client is a well-established and successful manufacturing business; they are looking for a passionate, customer focussed and driven individual who can build strong business relationships with customers and suppliers alike, to ensure the business continues to grow. Salary: Circa £25,000 depending on experience Location: Westerham Hours: 37.5 hours per week, Monday to Friday (4pm finish on a Friday) What will your working week be like? This is a fantastic opportunity for an experienced Customer Service professional - you will be part of a dedicated internal sales team, where your main responsibilities will include: * Prioritise and process customer orders and enquiries submitted by telephone, email etc in an efficient, courteous and prompt manner * Identify and include all costs associated with sales orders (accruals), raise any price queries for resolution to the Business Line Manager * Maintain thorough and accurate customer service records using the SAGE system * Check product availability for customer orders * Investigate, resolve and communicate customer complaints relating to shortcomings in services * Liaise with the Purchasing Department to ensure that purchase orders are raised for customer’s requirements * Continually communicate with customers to ensure that a high standard of customer service is ...