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BI AnalystGoCardless are here to support you and we'remitted to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.
Remember, we don't expect you to meet every requirement. If you're excited by this role, we encourage you to apply.
About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We're making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.
The role
We are looking for a BI Analyst to join our growing data team with a specific focus on Operations. As an experienced BI practitioner you'll bring your expertise to bear on our data and business, building out our BI capabilities. You will intuitively understand the challenges that Operations teams face and couple this with an ability to find opportunities/data gaps/interesting cohorts amongst the data we collect.
Your key contribution will be to define, generate, analyse, interpret and communicate the metrics which underpin how GoCardless grows. You'll help people make better, faster, more data-driven decisions and develop an expert knowledge of your functional domain, along with a deep knowledge of GoCardless's operations as a whole.
What excites you:
1. Building BI capability: working with stakeholders to agree clear, unambiguous KPI definitions and mapping the relationships between leading and lagging metrics.
2. Building, maintaining and communicating data products to track key performance indicators against objectives
3. Working with people across the company to enable them to self-serve Business Intelligence through Looker for exploration and self-serve content through Domo for standardised reporting
4. Working with engineers to prototype, design and build pipelines which take raw data from production systems and deliver them in a format suitable for analytics
5. Doing deep-dive analysis of data to both test specific hypotheses and generate new business insights
Some examples of the challenges you'll help the business with:
* "Should we improve the signup flow or the dashboard next month?"
* "Which product should we focus on to generate the most revenue?"
* "Which industry is the most risky for us?"
What excites us:
* You have commercial or operational experience in a fast-moving company
* You have strong experience in Analytics
* You're good at quickly understanding any dataset you're working with
* You can judge when an analysis requires a high level of precision versus a rough estimate
* You have strong experience in SQL
* A degree (or equivalent work experience) in a numerate field (Business, Commercial, Science, Maths, etc.)
* You have very strong data visualisation skills, including usage of self-serve tools like Tableau, Domo, Looker or similar
* You can communicate your analyses clearly to both technical and non-technical audiences
* Bonus points for exposure to cutting-edge data technologies like Google BigQuery, dbt and Airflow
Some of the benefits:
* Wellbeing - stay healthy with dedicated support and medical cover
* Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12-month period (in accordance with our work away policy)
* Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
* Equity - all permanently employed employees receive equity to share in our success
* Parental leave - tailored to everyone's needs
* Time off - generous holiday allowance, 3 annual volunteer days, and 4 wellness days ('GC Fridays')
Life at GoCardless
We're an organization defined by our values: We start with why to ensure alignment, make it happen with urgency and accountability, act with integrity, and care deeply while remaining humble. These values guide our culture and impact our work towards our vision.
Diversity & Inclusion
We're building the future of bank payments and aim for a team as diverse as the world we serve. As of July 2024, our diversity stats are:
* 45% identify as women
* 23% identify as Black, Asian, Mixed or Other
* 10% identify as LGBTQIA+
* 9% identify as neurodiverse
* 2% identify as disabled
Learn more about our Employee Resource Groups, D&I objectives, and our latest report.
Sustainability
We're committed to reducing our environmental impact. As co-founders of the Tech Zero coalition, we are dedicated to climate action and sustainability. View our action plan here.
Follow us on Twitter, Instagram, and LinkedIn for more about life at GoCardless.
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