Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Desktop support specialist

Northampton
SISL Global
Posted: 10 July
Offer description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from SISL Global

* Some experience in supporting logistics environment, Zebra printer, RF Guns.

· Provide second-level technical support for desktop/laptop hardware, software, and peripheral

issues.

· Diagnose and resolve advanced technical issues escalated from the L1 support team.

· Install, configure, and maintain operating systems, software applications, and system updates.

· Perform root cause analysis to identify recurring technical problems and develop solutions.

· Excellent in troubleshooting break/fix issues of windows and mac computers

· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.

· Collaborate with IT team members on projects, upgrades, and implementations.

· Maintain accurate records of work performed, issues, and resolutions using the company's

ticketing system.

· Provide remote support and troubleshooting for users working from home or in the field.

· Train and mentor junior support technicians as needed.

· Ensure compliance with IT policies, security protocols, and best practices.

· Perform routine maintenance and inspections to ensure optimal performance of equipment

· Build and maintain strong relationships with end users and ensure user satisfaction

Qualifications:

· Associate's or bachelor’s degree in information technology, Computer Science, or related

field, or equivalent work experience.

· 2-4 years of experience in a desktop support or similar role.

· Strong knowledge of Windows and Mac operating systems.

· Proficiency with Microsoft Office Suite and other common software applications.

· Experience with Active Directory, group policies, and user account management.

· Familiarity with remote desktop tools and support software.

· Excellent problem-solving and analytical skills.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support

Technician (MCDST) are a plus


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Contract


Job function

* Job function

Information Technology
* Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at SISL Global by 2x

Get notified about new Desktop Support Specialist jobs in Northampton, England, United Kingdom.

Milton Keynes, England, United Kingdom 3 weeks ago

Milton Keynes, England, United Kingdom 2 weeks ago


Future position : Desktop Support Engineer

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
See more jobs
Similar jobs
jobs Northampton
jobs Northamptonshire
jobs England
Home > Jobs > Desktop Support Specialist

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save