Role Profile: Operations Executive Reports to: Head of Operations Location: London/Hybrid Contract Type: Full-Time Purpose of the Role To support the operations function across commercial admin, product data, and category operations. The role ensures our market leading grocery products meet export regulatory standards, customer expectations, and internal operations targets. Key Responsibilities Export Operations Maintain accurate records of orders, shipments, and stock movements Maintain documentation for export e.g. seaway / airway bills & PODs Liaise with suppliers and logistics providers Support operational on-boarding of suppliers Processing customer orders Provide cover for supply chain analysts Update ERP / supply chain systems with accurate operational data. Resolve customer discrepancies and report back to the account managers Review and sign off supplier and transport invoices Key Skills & Competencies Essential Highly organised with a proactive mindset Proficient in spreadsheets such as Excel or Google Sheets Comfortable working in a small, fast-paced environment with shifting priorities. Effective communicator across teams and cultures Ability to work under pressure and meet deadlines. Enjoys solving problems Desirable Understanding of export regulations (e.g. documentation, customs, incoterms) Proficient in ERP systems, and document management tools Ability to juggle competing timelines in a fast-paced international environment Other languages Experience working with customers in multiple regions Experience & Qualifications Degree and/or previous supply chain operations experience, ideally in food manufacturing/export. Familiarity with export documentation: commercial invoices, health certs, packing lists, etc. Strong working knowledge of Microsoft Office and/or Google Workspace