Main Duties and Responsibilities:
* Lead the continuous improvement of the firm's Oracle HCM platform, ensuring the platform is developed to achieve the required business outcomes across the various modules including Core HR, Absence, Recruitment, Benefits.
* Develop the AI roadmap for Oracle HCM and other HR systems against the organisation's AI ambition.
* Operate as an internal consultant, leading thinking and adoption of HR best practice approaches to technology and the underlying processes
* Lead on the delivery of high-quality technology enhancements to solve business process problems and deliver business outcomes
* Maintain robust processes for gathering requirements and delivering / recommending actions for any process changes and system enhancements.
* Ensure HR System management to include configuration / testing / customising / liaising with suppliers
* Regular communication with key stakeholders and internal customers
* Partner with IT and third-party vendors to architect integration solutions between HR systems, business enterprise platforms and external systems.
* Provide management reports for senior stakeholders, delivering accurate analytics with added value
* Implement and manage Change management / control processes, including the ability to implement ensure governance and control around system and process enhancements
* Managing supplier relationships, ensuring SLA's are met and outcomes are achieved
* Monitoring system and team performance against SLAs and escalating issues as required
* Coach and support the development of the HR systems team, increasing the range of skills and supporting a climate of continuous improvement
* Advising and guiding HR system users and championing best practice as regards HR systems in support of HR and Pinsent Masons policies
* Responsibility for managing, coaching and developing a team of Solution Developers/MI Analyst.
Operational Duties:
* Be responsible for the global HR system (Oracle HCM)
* Develop the Management Information provision taking it to the next level around the provision and evaluation of data, identifying key trends and providing meaningful analysis
* Enhance the performance and integration of the system
* Deliver system improvements to deliver operational and strategic improvements
* Work with HR teams and the wider business to map out processes and long term improvements
* Manage the global HR system and tools (maintenance, and functionality improvements)
* Improve user experience
* Drive efficiencies through optimisation of the system
Knowledge and Experience:
* Hands on experience of configuration and development of HR Systems – Oracle HCM preferable
* Experience of leading a Systems team, which is responsible for delivering Management Information and owning the HR system
* Experience of building system integrations with other key functions and systems (Finance, IT, Payroll)
* Experience of working in an environment of change, adapting and leading staff through the experience.
* Good knowledge of system governance – improving protocols for requirements gathering, engaging with internal users and stakeholders, testing, change management.
* Ability to communicate effectively, managing multiple stakeholders and priorities
* Process/ BA qualifications advantageous.
Key Skills:
* Lead, develop, coach and motivate the Systems and Data Analysts to deliver an efficient and effective systems and data service
* Leadership skills, ensuring effective line management, task allocation and supporting delivery in a fast paced environment
* Configuration/development of HR Systems
* Engaging with and delivering outcomes for key stakeholders and internal clients
* The ability to run workshops – e.g. requirements gathering, process mapping
* Problem solving/ trouble shooting
* Sound communication skills including knowledge transfer (written and oral)
* Ability to keep multiple teams at different levels up to date with progress
* Accuracy and good attention to detail.
* Sound time management skills and proven ability to meet deadlines.
Personal Qualities/ Behaviours:
* Proactive and hands on, with a keen eye for detail and with an ability to think logically and able to apply that to solve complex problems.
* Positive and creative approach, keen to create solutions and drive to continuous improvement
* Excellent understanding of the importance of internal communications and knowledge sharing.
* Ability to work accurately to tight deadlines, and to prioritise between conflicting demands.
* Capable of working autonomously but also operating within a team environment.
* Capable of working collaboratively with a team with a range of skillsets.
* Ability to understand and take complex design briefs from a product owner or analyst.
* Highly motivated with a can-do approach.
* Exhibits approach and behaviours consistent with the firm's core values.
At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.
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