Grade: 5
Hours: Full time, 37.5 hours per week (Flexible working considered)
Position type: Permanent
Responsible to: PR & Communications Manager
Direct reports: None
Location: Truro, Cornwall (Hybrid) or Remote (UK based) with travel to Truro up to 4 times per year
ROLE PURPOSE:
As our Communications & PR Officer, you'll work closely with the Communications & PR Manager and lots of other colleagues across the organisation.
You'll create high quality written content including organisational messaging, reports, and press releases. You'll help drive fundraising and awareness by supporting campaigns and securing media coverage.
This role is key to:
* Raising awareness of ShelterBox's work and issues faced by the people we support
* Coordinating communications across fundraising and communications teams
* Ensuring consistency and accuracy in our external messaging
* Protecting and enhancing ShelterBox's reputation
WHO ARE WE LOOKING FOR?
We're looking for a creative, motivated communications professional with experience writing for different audiences and working with the media.
You'll be organised, detail-oriented, and confident managing priorities in a fast-paced, ever-changing environment.
As part of the Communications & Digital team, you'll help increase awareness among new and existing audiences, support fundraising, and ensure teams across the organisation have the communications materials they need.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Media engagement
* Work with the PR & Communications Manager to maximise media opportunities across national and regional, print, digital, and broadcast media
* Draft press releases, features, opinion pieces, and letters to editors
* Prepare media pitches, briefings, quotes, and statements
* Proactively pitch stories and spokespeople for campaigns and response work
* Secure media interviews and manage logistics
* Monitor and respond to media requests via the PR inbox
* Track media coverage and analyse trends for KPI reporting
* Support organisation-wide media training
* Build and maintain regional and national media contacts
* Stay across the news agenda and our response work to identify opportunities
Communications
* Write clear, compelling organisational messaging and FAQs to support fundraising, especially during major disasters, appeals, and campaigns
* Draft key reports, including monthly response summaries, reach and impact reports, updates for our Royal patron, and the annual report
* Research and collaborate with colleagues to develop messaging
* Help develop and deliver communications campaigns
* Keep organisational statistics and messaging up to date
* Support with coordinating communications across channels to maximise storytelling
* Contribute creative ideas and support planning for communications activities
* Evaluate communications performance
* Identify messaging gaps and potential stories
Other duties
* Undertake any other duties commensurate with the post
* Follow ShelterBox policies and procedures on Health & Safety and take responsibility for personal safety.
* Work flexibly, including out of hours when needed